Contact TOKYO CRAVE

Before you order

Ask about allergens, shipping, or gifts

Have a question before ordering? Contact TOKYO CRAVE about shipping, allergens, gifts, subscriptions, or an existing order. If you are asking about an order, include your order number so support can find it quickly.

Allergen requests

Ask about the current monthly box before ordering if you or the recipient has allergies.

Shipping questions

Contact us if you need help understanding tracking, delivery estimates, or U.S. shipping status.

Gift support

For gifts, double-check recipient details, message, and occasion before checkout.